ITIL® 4 Leader: Digital & IT Strategy (DITS) - accredited training with exam
kod szkolenia: ZP-ITIL4-DITSen / ENG DL 3d
The ITIL® 4 Leader: Digital and IT Strategy is part of the ITIL 4 Strategic Leader designation. In the digital era, where technology and strategy intersect, the ITIL 4 Leader: Digital and IT Strategy module empowers IT and digital leaders to craft and drive organizational strategies that harness the full potential of digital transformation. This certification is crucial for senior decision-makers seeking to position their organizations at the forefront of digital innovation and governance.
ITIL® 4 OFFICIAL CERTIFICATION SCHEME
ITIL® 4 Foundation is a prerequisite for any ITIL® 4 certification, except for the extension modules ITIL® Acquiring and Managing Cloud Services, and ITIL® Sustainability in Digital and IT that do not have any prerequisite.
ITIL® 4 Managing Professional is awarded when the Create, Deliver and Support, the Driver Stakeholder Value, the High-velocity IT,and the Direct, Plan and Improve certifications are achieved.
ITIL® 4 Strategic Leader is awarded when the Digital and IT Strategy, and Direct, Plan and Improve certifications are achieved.
ITIL® 4 Practice Manager designation is awarded when the Create, Deliver and Support certification, and any ONE certification from the pre-bundled courses is achieved: Monitor, Support and Fulfil, Plan, Implement and Control, or Collaborate, Assure and Improve.
ITIL® 4 Master is the highest designation, awarded when the ITIL Practice Manager, Managing Professional, and Strategic Leader designations are all achieved.
- IT service management practitioners who plan to become an ITIL® Strategic Leader (SL) or ITIL® Master
- IT Manager
- IT Leader
- Transformation manager
- IT Service Manager
- You will develop skills to assess internal and external factors when creating a digital vision and strategy across the organization.
- You will gain a deeper understanding of the evolving landscape of the modern service economy and why organizations need to adapt their strategies to remain competitive.
- You will learn about the impact and importance of a successful digital strategy on overall business success. You will discover how digital strategy influences various aspects of the business and how it can drive innovation and growth.
- You will understand how digital and IT strategies integrate with the ITIL® 4 service value system. You will learn how to effectively implement strategies across the service value chain and leverage ITIL® 4 practices to achieve strategic success.
- You will learn how to assess digital readiness, utilize technology to improve operational performance, and increase customer satisfaction.
- You will acquire skills to identify, assess risks, and manage threats and opportunities related to operating in volatile, uncertain, complex, and ambiguous (VUCA) environments.
- You will discover how culture, processes, and organizational structures align with digital transformation initiatives to support innovation.
- You will achieve a globally recognized certification ITIL® 4 Leader: Digital & IT Strategy, that signals your expertise in service management. The certificate is valid for 3 years
- Module 1: Key concepts of digital and IT strategy
- Module 2: Strategy and the service value system
- Module 3: What is the vision?
- Module 4: Where are we now?
- Module 5: Where do we want to be and how do we get there? (Strategic planning)
- Module 6: Where do we want to be and how do we get there? (Strategic approaches)
- Module 7: Take action (managing strategic initiatives)
- Module 8: Did we get there? (Measuring strategy)
- Module 9: How do we keep the momentum going?
- Module 10: Managing innovation and emerging technologies
- Module 11: Managing strategic risk
Required ITIL®4 Foundation certification
The price of the training includes:
- Accredited training materials
- Voucher for the ITIL® 4 Digital & IT Strategy online exam
- ITIL® 4 Digital & IT Strategy authorized Ebook
Additional options:
- Take2 re-sit exam: 200 zł
Attention: purchasing this option is only possible through Altkom Academy before the training.
- Course: English
- Materials: English
- Exam: English
The participants receive vouchers, which are valid for 6 months, for online exam.
Having completed the training, the participant receives an e-mail with guidelines how to register on the exam. The date is determined directly with PeopleCert, with the use of participant’s account.
Online exam is conducted in the presence of proctor – a person from PeopleCert, who connects remotely with training participant’s desktop and observes the course of exam via Internet camera.
The person who takes the exam is obliged to show the place where he is going to write the exam to proctor via Internet camera. Proctor checks if there are not any other persons and study aids in the room.
- Exam duration: 60 minutes
- 30 Multiple choice questions.
- The minimum pass mark is 70% (21out of 30 correct answers)
- ‘Closed book’ exam – No use of books and training materials