DTMethod® Professional - accredited training with exam

• Scrum Masters
• Facilitators
• Product Owners
• Agile Coaches
• Product Managers
• Continuous Improvement (CI) Managers
• Project Managers

• Enhance your stakeholder research capabilities – gather information critical to the success of the DTMethod® process more effectively and identify the needs of project stakeholders more accurately. 
• Improve your selection of tools for design challenges – use a broader range of techniques to adapt the way of working to the nature of the problem and the relevant stage of the process. 
• Increase your effectiveness in addressing cognitive biases – learn to recognize their impact on the team’s thinking and mitigate their negative effects throughout the design process. 
• Strengthen stakeholder needs analysis – make better use of research insights to formulate conclusions that support further project decisions. 
• Increase flexibility in facilitating the DTMethod® process – use a broader toolkit to adapt the approach to a specific challenge and the team’s situation. 
• Accelerate the development of relevant solutions – reduce the impact of cognitive biases and select tools more effectively to help the team create solutions that better address stakeholder needs. 

1. MODULE 1: DTMethod Reminder (Foundations)
   • DTRules: Discussion of the 3 iron rules of methodology (Interdisciplinarity, Iterativeness, Human Focus) and their role in process management.
   • DTRoles: Roles in the project team – tasks and responsibilities of the Owner, Facilitator and Team.
   • DTModel vs DTTools: The difference between the structure of a process (DTModel stages and phases) and the specific tools (DTTools) that activate a given stage.
   • DTMethod Practitioner Method and Certification: Scope of Responsibility Practitioner and Key Success Factors (CSF) of the implementation of the methodology in the organization.
2. MODULE 2: Stakeholder Journey Map (Introduction)
   • Definition and Identification of Stakeholders: Who is a stakeholder in DTMethod and how to map the ecosystem around a design challenge.
   • Persona tool: Creating end-user archetypes (needs, frustrations, goals) as a starting point for building a stakeholder journey map.
   • Experience Mapping (As-Is): Structure of the Stakeholder Paths tool – touchpoints, actions and emotions at the current stage.
   • Identifying "Moments of Truth": Analyzing the Pain Points along the stakeholder journey that generate the greatest need for change.
3. MODULE 3: The Exploratory Phase (Understanding and Defining)
   • Principles of conducting research: Methodology for obtaining insights (observation, in-depth interviews IDIs) in accordance with the DTMethod rules.
   • Stakeholder Journey in Research Practice: Using a Journey Map to Validate Design Assumptions with Real Users.
   • Data Synthesis and Insight Generation: Working with a "dense description" – how to transform raw quotes and observations into in-depth insights.
   • Formulating the Design Challenge (How Might We…): Moving from the Exploratory to the Creative Phase by reformulating problems into opening questions.
4. MODULE 4: Creative Phase (Generation and Selection)
   • Stakeholder Journey (To-Be): Designing the targeted, ideal user experience and touchpoints of a new service/product.
   • RZUF: Application of DTMethod's proprietary idea selection tool (evaluation against the criteria: Real, Profitable, Unique, Feasible).
   • Forced Ranking: Objective methods of prioritizing and voting on ideas in an interdisciplinary team.
   • Warm-Up and Moderation Techniques: The role of the Facilitator in breaking creative blocks and managing group dynamics during brainstorming.
5. MODULE 5: Construction Phase (Prototyping and Testing)
   • SCAMPER in Idea Modification: Using the SCAMPER technique as a DTTool to expand, modify, and improve ideas.
   • Low-Fidelity principles: Creating physical and digital prototypes (storyboards, cardboard mockups, lo-fi wireframes) with minimal cost.
   • Testing and feedback loop: Schedule test sessions with stakeholders and collect feedback using a structured feedback grid.
   • Pivot and Iteration: Making decisions to return to earlier DTModel stages based on test results (the principle of iteration).

• You hold a DTMethod® Foundation certificate. 
• Before the training, you will receive preparatory materials that must be reviewed before the course begins. 

Attendance at this course requires possession of the authorized handbook "Design Thinking Basics: An Introduction to the DTMethod".

Please note that the handbook is not included in the standard course materials. It can be purchased separately in English.

The course fee includes: 

• Accredited training materials 
• DTMethod Facilitator examination 

Additional options: 

• Exam resit – Retake Ready option: PLN 225 net (Note: Retake Ready may only be purchased before the training begins.) 
• Printed handbook or e-book: PLN 350 net. The handbook is available in English only. 

• Training: English
• Materials: English
• Exam: English

For classroom-based training, the examination is held at the end of the course in paper-based format. 

For virtual instructor-led training, the examination is held at the end of the course in electronic format

• Duration: 150 minutes 
• 80-question multiple-choice test with one correct answer per question. 
• Pass mark: 50% (40 out of 80 available points). 
• Open Book format – participants may use the “Design Thinking Basics: An Introduction to the DTMethod” handbook and the DTMethod Workbook. 
• Certificate validity: 5 years.