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The Art of Decision Making
training code: HR-PM-PD / 2D_ENG / ENAuthor training in the field of managerial decision-making skills
Training recommended for experienced managers.
After completing the classes, participant:
- Is able to make decisions using specific techniques and tools.
- Knows his own decision-making style.
- Is able to use tools which support making individual and team decisions.
- Knows how to work out strategies of creative problem solving.
- Is able to avoid decision traps.
- Is able to make decisions in a situation of uncertainty and lack of information.
- Is aware of his own limitations in a successful finding solutions.
- Is able to minimize the consequences of post-decisive dissonance.
Managerial experience.
- Training: English
- Materials: English
The psychology of making decisions
- General dimensions of decisions.
- Cooperation and the roles of cerebral hemispheres in decision-making process.
- Aspects of indecisiveness.
- The influence of emotions on decision-making process.
Analyzing decisive situation
- The types of decisive situations: certain, risky and uncertain.
- A series of processing information during decision-making process.
- Practical methods of analyzing information.
- Stages of making decisions (recognition, designing, choosing).
Decision-making styles
- Diagnosing the individual style of making decisions.
- Group styles of making decisions.
- Advantages and disadvantages of the group decision-making process.
- Creativity during decision-making process.
Decision-making techniques and tools
- Techniques of generating solutions (for example, Bond’s Technique, de Bono Hats, Einstein’s Technique).
- Tools supporting making decisions (for example, Osborn’s Questions,90 seconds plus technique).
- The theory of games (prisoner’s dilemma).
- Chaos Theory (turbulences).
Obstacles and mistakes in making decisions
- Decision-making traps (for example, anchoring, attachment to status quo).
- Obstacles impeding making objective and rational decisions (for example, informational, competitive, social, hierarchical).
- Making decisions in conditions of uncertainty.
- A tendency to take the risk and making decisions.
Optimizing the decision-making process
- Post-decisive dissonance – how to minimize it and be certain about the validity of decision made.
- Increasing the effectiveness of decisions made (for example, Vroom-Yetton-Jago model).
- Tools of optimizing decisive processes (for example, scenario planning, decisive trees).