- RPA developers wishing to gain knowledge of the management of the RPA area in the enterprise
- IT managers whose area of operation has been extended to include the management of the RPA area
- Managers of business departments who want to learn the secrets of IT service management, with particular emphasis on process robotization services
- Participants of the RPA Foundation course who have decided to choose a managerial career path in RPA technology
- Understanding Robotic Process Automation technology for enterprise RPA management
- Gaining knowledge in the design of the Company's Robotization Strategy
- Learning about the principles of building the RPA Competence Center
- Robotics as an IT service – learning good practices in managing IT Services
- Organization of work in the RPA project
Recommended courses before this training: RPA Foundation
- Language: English
- Introduction to Robotics Management
- Manage RPA Services based on ITIL
- Robotic Process Automation Strategy in Enterprise
- Designing RPA services
- Proof-of-Concept
- Pilot Implementations
- Enterprise robotization project
- Operational management of robot operation
- Request Fulfillment and Incident Management
- Change Management
- Event Management and Robot Monitoring
- The construction of RPA Center of Excellence
- Roles and responsibilities
- Robotization measurement and reporting
- The future of automation
- Automation First Concept
- The combination of Blockchain technology and RPA
- ML/AI Recording