1. Application

  1. Preliminary application of attending classes offered by Altkom Akademia with its seat in  Warsaw (further called as  Altkom Akademia) is understood as:
    1. completing application online at Altkom Akademia website or
    2. sending application to Altkom Akademia’s sales representative via e-mail or to selected Altkom Akademia’s training center.
  2. In case of online application or sending a message via e-mail, within the nearest working day after the application, Altkom Akademia’s sales representative will contact the Applicant (that is person mentioned in Registration Chart as Applicant) in order to agree on details of participation in classes.
  3. Having agreed on the scope and date of classes with Altkom Akademia’s sales representative, Registration Chart, which is available on Altkom Akademia’s website, has to be printed out and completed or use Registration Chart received via e-mail from sales representatives.
    1. In case of natural persons, who are not self-employed, Registration Chart must be signed by a person, who intends to participate in classes (or legal custodian in case of minors).
    2. In case of other parties Registration Chart must be signed by a person authorized to incur financial liabilities on behalf of applying company.
    3. Signature on Registration Chart confirms the approval of „General Terms and Conditions of attending classes at Altkom Akademia”, including accepting organizational and financial terms of providing the service as well as entitles Altkom Akademia to issue VAT invoice.
  4. To participate in classes it is obligatory to send correctly completed Registration Chart by fax or as a scan to sales representative via e-mail, or Altkom Akademia’s training, together with the approval of „General terms and conditions of attending classes at Altkom Akademia  A.” for at least 10 working days before the first day of the week, during which classes are about to begin. Lack of sending correctly completed Registration Chart  or sending thereof within the date less than specified above, does not oblige Altkom Akademia to provide training by Altkom Akademia. Altkom Akademia allows to accept Registration Chart after the date specified, only in case of availability of free places on the list of class participants, approved by Altkom Akademia, to whom the application refers to.
  5. In case of natural persons, an additional condition of accepting application for classes is issuing a payment totalling 100%  of classes’ price + VAT except for   2. Terms and Conditions of payment.
  6. Before starting classes, Applicant will receive confirmation of realizing classes within the date specified by phone or  via e-mail.
  7. If Framework Agreement on Cooperation is signed between Altkom Akademia and Applicant, provisions of  „General terms and conditions of classes at Altkom Akademia” mentioned below shall apply unless they do not contradict provisions of framework agreement on cooperation. If  there any incosistencies between  provisions of „General terms and conditions of classes at  Altkom Akademia”  and provisions of framework agreement on cooperation, provisions of framework agreement on cooperation have priority.

 

2. Terms and Conditions of payment

  1. Amount due for participation in classes should be settled based on General Terms and Conditions of attending classes at Altkom Akademia.
  2. General terms and conditions of payment are the following:
    1. natural persons are obliged to transfer to a bank account 100% of classes’ price + VAT, at least 10 working days before first day of the week during which classes are about to begin;
    2. the remaining parties are obliged to transfer to a bank account 100% of classes’ price + VAT based on VAT invoice issued by Altkom Akademia after finishing classes; payment is due within 14 days from the date of issuing VAT invoice;
    3. Attention: in case of payments transferred to a bank account before starting classes, we would be grateful for providing a proof of a banking transfer immediately.
  3. In case of classes, the price of which has been put in euro, an invoice will be issued in PLN for a sum equaling the price counted according to average euro course announced by National Polish Bank for the last working day, preceding the day of issuing an invoice.
  4. The price of classes offered by Altkom Akademia has been put in amounts net. Classes (trainings, workshops and consultations) are subject to taxation by a 23 % VAT rate, excluding classes exempt from VAT pursuant to   43 pt. 26 and pt. 29 of the Act from  11th of  2004  on Value Added Tax (Journal of Laws No. 54, pos. 535, consolidated text).
  5. In case of classes conducted by Altkom Akademia, as a Centre for Continuing Education , classes are subject to exemption from VAT.
  6. In case when classes organized by Altkom Akademia do not take place within the date specified or lack of places within particular date, amounts paid on account of classes, specified in the point 2.a above or Framework Agreement on Cooperation , Altkom Akademia shall credit towards participation in other classes organized by Altkom Akademia, agreed on with Applicant or upon Applicant’s request, Altkom Akademia shall return amount transferred by Applicant on indicated bank account within 7 working days from the day of receiving an instruction of reimbursement from Applicant.
  7. Payment due for participation in classes shall also be covered with Altkom Akademia’s Educational Vouchers, which might be used by voucher owner or a person designated by name in voucher’s document, for payment or partial payment for selected open training, depending on pricelist value of training. Current Rules and Regulations of cashing Educational Vouchers are available a tour website altkom.pl/bonyedukacyjne/regulamin and at company’s registered office.

 

3. Resignation

  1. After sending Registration Chart, Applicant may resign from participation in selected classes without incurring any costs for this account, provided he submits resignation at least 15 working days before the first day of the week, during which classes are about to begin, with exemption of 4 below.
  2. In case of resignation from 10 to 14 working days before the first day of the week, during which classes are about to begin:
    1. Applicant, who is discussed in § 1 pt. 3.b above, is obliged to issue manipulative costs due to costs of preparing workplace for classes in the amount of 20% of classes’ listed price + VAT, based on VAT invoice, issued after finishing classes; payment is due within 14 days from the date of issuing VAT invoice.
    2. Applicant, who is not self-employed natural person, discussed in 1 item 3.a above, Altkom Akademia shall return 80% of classes’ listed price + VAT within 9 days from the day of receiving correct resignation from classes provided Applicant has issued payment for classes according to  provisions of „General Terms and Conditions of attending classes at  Altkom Akademia”.
  3. In case of resignation from classes for 9 or less working days before the first day of the week, during which classes are about to begin or at the day of starting classes (Absence), Applicant is obliged to issue payment, which constitutes 100% of classes’ listed price + VAT based on VAT invoice issued after finishing classes; payment is due within 14 days from issuing VAT invoice.
  4. In case of resignation from IBM catalogue classes, to which variant of so called „dedicated laboratory” refer to, for 15 or less working days before the first day of the week, during which classes are about to begin or on the day of starting classes (Absence),  Altkom Akademia has a right to demand issuing payment, which constitutes 100% of classes’ listed price +VAT, from Applicant based on VAT invoice (VAT invoice shall be issued after the date of scheduled day of classes); payment is due within 14 days from issuing VAT invoice.
  5. In case of Absence, Altkom Akademia shall credit amount paid by Applicant due to manipulative costs, and Applicant is neither entitled to participate in other classes organized by Altkom Akademia, nor to demand reimbursement of amount paid .
  6. In case of resignation from participating in classes, Student, who has received handbook before starting classes, is obliged to  return it within  7 working days from the day of submitting resignation. Not returning handbook within the date specified, shall result in charging the cost of purchasing handbook, incurred by Altkom Akademia, to Applicant.

Attention: Information about resignation shall be null and void  unless made in writing, and sent by fax or as a scan via e-mail to sales representative or Altkom Akademia training center, where classes are about to take place.

 

4. Organizational remarks

  1. As part of payment for classes taking place in Altkom Akademia training centers, each student is provided with:
    1. dedicated training post,
    2. appropriate training materials (unless detailed terms and conditions state otherwise), shared in a form and principles specified in item 6 below,
    3. one hot meal during the day (refers to all-day course),
    4. a cup of coffee, tea and water during breaks,
    5. certificate of attending classes or producer’s certificate proper for classes specified,
    6. free of charge, open-end access to educational portal Moja Akademia (further called as „Portal”) pursuant to terms and conditions indicated in items 7-12 below. Rules of using the Portal by students are defined by rules and regulations of Portal available at www.altkomakademia.pl/regulamin-portalu.
  2. Classes organized by Altkom Akademia take place in Altkom Akademia training centers on-site or online. Participation in classes online shall be understood as participation of registered Student in classes conducted live by instructor and broadcast in real time via Internet channel to remote place where Student is at.
    1. Online student, via videoconference, participates on a minute-by-minute basis in on-site classes conducted by instructor, being physically present in other Altkom Akademia training center than the one where classes take place.
    2. Online student may communicate and interact with a leader and a group, performs work in real training environment with a possibility of doing exercises and laboratories under the supervision of specialist. During online classes Student has contact both with instructor, who conducts training, and a group – he may communicate with them, ask questions and answer questions asked by instructor.
    3. Online classes are formalized in nature: they take place within hours and date specified, their course is totally controlled by instructor. Before starting online classes, Student and Applicant shall receive confirmation of organizing classes online within date specified by phone via e-mail. Student is obliged to appear 15 minutes before classes begin.
    4. During online classes Student has computer with camera and microphone, which are used for bilateral video communication (in case of  SAP trainings, only voice communication). Depending on the type of classes, Student has access to proper tools, among others to second computer intended for performing laboratories. Within the course duration instructor has opportunity of online access to Student’s computer. Hardware has been prepared according to course requirements. At Altkom Akademia training center, where online classes take place and Student is at, helpdesk provides support.
  3. All costs related to commute and accommodation bear students.
  4. Altkom Akademia may cancel classes or refuse to organize them, especially when it is justified with organizational, technical difficulties or lack of sufficient number of volunteers. Altkom Akademia shall inform Applicants about the reasons for cancelling classes as soon as possible.
  5. Onsite classes might also take place outside Altkom Akademia training centres on conditions specified below:
    1. Altkom Akademia is not responsible for not performing or improper performance of training service, if not performing or improper organization of training by Altkom Akademia is caused by lack of access to technical infrastructure at the level necessary to provide a service, especially by improper network configuration or Internet link. By „improper network configuration or Internet” shall be understood the lack of opportunity to connect with laboratory environment necessary to organize training, among others as a result of sharing Internet link with throughput at the level lower than 30kbps per single post.
    2. In case when Altkom Akademia will no longer be able to provide training service due to technical obstacles discussed above in point 5.a, then Applicant shall be obliged to bear manipulative costs  in amount of 75 % of training’s listed price + VAT as reimbursement of costs related to readiness to provide service, including costs of preparing workplace.
    3. Applicant shall be exempt from obligation to issue manipulative costs, discussed in point 5.b above, if he proves – in unambiguous manner that no access to technical infrastructure at the level necessary to provide training service resulted from circumstances which were force majeure in nature (natural disasters, natural catastrophes) or failure on Internet Suppliers Providers(ISP) side. Applicant bears responsibility of credible  demonstrating the fact of circumstances discussed in sentence above.
  6. Training materials related to courses (for example handbooks, presentations, exercises, tests) are shared with course participants only in digital form via Portal, except the situation when authorization terms and conditions or other justified didactic needs, which are binding for Akademia, require sharing training materials in a form different than the one indicated above.
  7. Each participant is provided substantive support  as an access to knowledge exchange forum which constitutes an integral element of Portal.
  8. Altkom Akademia shall create an individual bank account of each course participant mentioned in Registration Chart.
  9. Applicant shall provide Altkom Akademia with an individual e-mail address of each course participant to Altkom Akademia.
  10. Course participant is obliged to activate his account at Portal.
  11. No providing data enabling creating user’s account by Applicant for course participant in Register Chart, as well as no activating an account created by Altkom Akademia, the participant himself or user’s no using authorizations provided to him shall mean resigning by the user from access to Portal constituting an element of Altkom Akademia’s service. In such a situation neither course participant nor Applicant shall be entitled to any claims in this respect.
  12. Akademia reserves the right to refuse to provide services in case of not providing course participant’s data which enable creating an account at
  13. By signing Register Chart, Applicant agrees to placing and processing personal data included in Register Chart by Altkom Akademia S.A. according to  European and Parliament Council Regulation (UE) 2016/679  from 27th of April 2016 concerning natural persons protection due to processing personal data and free movement of such data, as well as the Act on Rendering electronic Services from 18th of July 2002 (consolidated text from  15th of November 2013  Journal of Laws  2013, item 1422) for purposes related to providing the service. In case of indicating in Register Chart personal data of course participants different than Applicant, Applicant shall be obliged to obtain the participants’ consent for placing and administering their personal data by  Altkom Akademia S.A. in the area indicated above.
  14. Altkom Akademia reserves the right to introduce changes to „General terms and conditions of attending classes at Altkom Akademia”. The changes are being published on regular basis at Altkom Akademia’s webiste. Current terms and conditions are binding on the day of sending Register Chart.
  15. In case of acknowledging any provisions of „General terms and conditions of attending classes at  Altkom Akademia” as invalid or contrary to the law, other provisions remain valid.

All disputes in connection with providing trainings indicated in Register Chart in case of Applicants, who are not consumers in view of regulations of the Polish law, shall be resolved by common court of competent subject matter jurisdiction

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