Webinar participants will learn about ITIL4® methodology and will become acquintated with the most important practices and strategies, neccesary for IT&Digital leaders.

Agenda:    

• How “digital organization” looks like? – How to earn money by renting video cassettes?
• Why the organization exists? – Money is not everything.
• What’s the vision? – The story of Caterpillar and Komatsu.
• Where are we now? – COVID and quantum computer.
• Where do we want to be? – How to beat the competition?
• How do we get there? –  How does the organization grow and mature?