Webinaria: Zarzadzanie uslugami it | Itil

ITIL4® Digital & IT Strategy (DITS) – Increase the competences of a leader thanks to ITIL4®



Webinar participants will learn about ITIL4® methodology and will become acquintated with the most important practices and strategies, neccesary for IT&Digital leaders.



  • How “digital organization” looks like? – How to earn money by renting video cassettes?
  • Why the organization exists? – Money is not everything.
  • What’s the vision? – The story of Caterpillar and Komatsu.
  • Where are we now? – COVID and quantum computer.
  • Where do we want to be? – How to beat the competition?
  • How do we get there? –  How does the organization grow and mature?



Tomasz Zawalski

An expert in implementing IT systems and suport team organisation. Accredited PRINCE2 ®, PRINCE2 Agile ®, ITIL ® methodology trainer. He has been conducting trainings and workshops since 2016. He has executed IT projects for public organisations and leading ICT sector companies. He has led several days of accredited trainings and accomplished series of dedicated trainings for IT teams.